Schedule a Demo Sign in

Frequently asked Questions

How does Ziptack property management software work?
Ziptack centralizes your rentals in one dashboard—add properties and units, manage tenants and leases, collect rent online, track maintenance requests, and run reports to stay on top of operations.
Who is Ziptack built for?
Ziptack is built for landlords, property managers, and teams managing single-family, multi-family, and small commercial portfolios who want to streamline daily operations.
Can tenants pay rent online?
Yes. Tenants can pay rent online through the tenant portal, and you can automate reminders, track payment history, and apply late fees when needed.
Does Ziptack include tenant and lease management?
Absolutely. You can create or import leases, assign tenants to units, store documents, track renewals, and keep a clear history of occupancy and lease activity.
How does maintenance tracking work?
Tenants submit maintenance requests through the portal. You can create work orders, assign vendors, track progress, and close requests with notes, invoices, and photos.
Can owners view statements and reports?
Yes. With an owner portal (if enabled), owners can access statements and reporting while you control permissions and visibility.
Does Ziptack include accounting and reporting?
Ziptack includes reporting for rent roll, occupancy, delinquency, income and expenses, and more—helping you stay organized and audit-ready.
Can I send notices and reminders automatically?
Yes. Automate rent reminders, renewal notifications, maintenance updates, and important announcements via email and/or SMS (depending on your settings).
Is Ziptack mobile-friendly?
Yes. Ziptack is built to work on desktop and mobile so you can manage tasks, payments, and requests on the go.
How do I get started?
Getting started is easy—create an account, add your properties and units, invite tenants, enable online payments, and begin managing everything from one dashboard with Ziptack.

Ziptack Knowledge Center

More Articles